How can I access Canvas Support?

To access Canvas Support, you can follow these steps:

1. Log In to Canvas: Start by logging in to your Canvas account using your username and passphrase. Head over to https://canvas.gordon.edu
   
   
2. Canvas Help Menu:
   • Once you're logged in, look for the "Help" option in the global navigation menu on the left-hand side of the Canvas interface. It's usually represented by a question mark icon (?).
     
     
3. Search the Canvas Guides:
   • Click on the "Help" option, and you'll have access to the Canvas Help Menu. Here, you can search for answers to common questions and issues using the "Search the Canvas Guides" field. Canvas provides extensive documentation in the form of guides, tutorials, and FAQs.
4. Ask the Community:
   • If you can't find the answer you're looking for in the guides, you can click on "Ask the Community." This option takes you to the Canvas Community, a forum where Canvas users and experts share information, ask questions, and provide support to each other. You can post your question here and get help from the Canvas user community.
5. Report a Problem:
   • If you're experiencing a technical issue or a problem with Canvas, you can use the "Report a Problem" option. This will allow you to describe the issue you're facing and submit it to Canvas Support for assistance.
6. Contact Your Institution's Support:
   • Many educational institutions have their own Canvas support teams. If you're unable to find a solution through the Canvas Help Menu or the Canvas Community, consider reaching out to your institution's IT or support department. They may have specific contact information or procedures for reporting Canvas-related issues.
7. Canvas Support Hotline (If Available):
   • Some educational institutions provide a Canvas Support hotline or direct contact information for urgent issues. Check with your institution's support services to see if this option is available.